Operations Management Certificate
LEARN BUSINESS SKILLS YOUR CAREER NEEDS. ON YOUR SCHEDULE.
Operations Management Certificate
Build practical skills that you can use immediately. Designed for working professionals, the University of Findlay’s Business and Professional Development Institute offers the Operations Management Certificate to enhance operations skills.
Overview
In just 12 credit hours, you’ll build practical operations management skills that help organizations improve efficiency, quality, productivity, and decision-making. This learning experience is designed for professionals who want to strengthen their ability to analyze processes, solve operational problems, and lead continuous improvement initiatives with confidence.
Enhanced Professional Credibility
Add a recognized academic credential from the University of Findlay to your resume and LinkedIn profile while developing knowledge in Lean Six Sigma, ISO quality standards, lean manufacturing, and operations management. These skills demonstrate your ability to contribute to measurable organizational improvement.
Expanded Career Opportunities
Operations expertise is valuable across manufacturing, healthcare, logistics, service organizations, and other industries. Strengthen your preparation for roles involving operations leadership, quality management, process improvement, supply chain coordination, and organizational decision-making.
Practical Skills, Starting Day One
Every course is designed to help you apply what you learn to real organizational challenges. You’ll develop tools for analyzing processes, improving quality, reducing waste, using research to make informed decisions, and identifying opportunities for greater operational performance.
- Designed for full-time professionals
- Applies toward a MBA degree
- Earn 12 credit hours in Operations Management focused courses
- Available fully online
Why a certificate? To advance your career options.
Today’s working professionals are being asked to do more than keep operations moving—they are expected to improve processes, reduce waste, make informed decisions, and help organizations perform more efficiently. Professionals who invest in operations management skills position themselves for greater career mobility, stronger workplace impact, and opportunities to contribute to continuous improvement across the organization. Understanding how to analyze processes, manage quality, use data effectively, and improve operational performance is valuable across manufacturing, healthcare, logistics, service industries, and beyond.
The Operations Management Graduate Certificate teaches you the practical tools and approaches organizations use every day to improve quality, efficiency, and performance.
By strengthening your knowledge of Lean Six Sigma, ISO standards, lean manufacturing, research-based decision-making, and operations analysis, you can become more prepared to identify problems, improve processes, support organizational goals, and make confident, data-informed decisions in a changing workplace.
Program Details
Applications are open. Spots in these programs fill quickly. Don't wait until the next performance review to wish you had started sooner.
Certificate Course Requirements
Lean Six Sigma Green Belt
ISO 9000 and Lean Manufacturing
MBA 628: This dual course is designed to provide a basic orientation on the ISO 9000 series of quality standards for the management of quality and a fundamental understanding of how Lean Manufacturing works in a manufacturing company. Students will develop the knowledge and skills to advance companies toward ISO 9000 compliance and registration. The course provides the student with lean implementation suggestions including approaches for addressing people issues, collecting and analyzing data to plan and track lean efforts, process workflow and layout options with rationale and a sequential roadmap.
Research for Decision Making
MBA 640: This course examines research design and methodologies from a business as well as from a traditional academic perspective. The course includes analytical tools and techniques for collecting and processing qualitative and quantitative data for decision-making and problem-solving purposes. Students will learn the research process from problem identification to problem solving. The course also integrates the relationship of statistics into the overall research process. The research process is approached from the five-phase model of analysis, design, implementation, interpretation and action. The course covers all classifications of research including exploratory, descriptive, correlational and experimental research designs. Students are also introduced to statistical and data analysis software programs.
Operations Management and Analysis
MBA 650: This course is an advanced study of the management of operations and analysis of systems focusing on the relevant processes, systems, decisions and structures. Topics include measures of performance, process and system analysis, forecasting, capacity planning and scheduling, quality assurance, job design and re-engineering.
Operations Management Skills
Lean Six Sigma
ISO Standards
Lean Manufacturing
Decision Making & Problem Solving
Cross-functional Communications
Process Improvement